Business Skills

The course is designed for all those people, Sales, Business Development, Account Mangers, Lead Generators, Appointment Setters and Sales Managers who promote and sell products and services over the telephone to potential or existing customers.

Our Data Control Course covers the 8 Principles of Data Protection in detail including security of data, social media consents, email constraints, protection of your organisation, the rights on individuals and more.

This one day EU Data Protection Regulation Workshop is intended to be interactive so that the delegates grasp a detailed understanding of the proposed changes to the existing data protection law (The Data Protection Act 1998) and how the changes under the GDPR will work in an everyday practical situation.

This informative and bite-sized guided workshop will teach you everything you need to know for your organisation in line with the new EU General Data Protection Regulation (GDPR) that became law on 25th May 2018.

During this workshop, we’ll examine the why and what of mindfulness, ‘present moment awareness’ and activities that promote a mindful approach to everyday living. We’ll consider how adopting a mindful attitude and a few mindful habits can support a profound sense of change and well being.

Become more productive at work, by learning effective delegation skills and techniques. Learn how to delegate tasks and motivate others with this practical one day delegation training course, which includes fun exercises.

At the core of this training course, participants will learn and practice a proven, step-by-step sales questioning technique that can be put into action immediately, in any sales situation.

Through a series of interactive learning activities, professional coaching sessions, and practical assessments, delegates will have the confidence and the ability to influence their teams and deliver an improved performance.

This inspirational Management Development Programme has been designed to develop your personal leadership style and support your growth in stature and will help you discover the key competencies and winning strategies required to lead your team to success.

Performance Management, put simply is a process to improve individuals, teams, and organisations  and help them to achieve exceptional results aligned to their clearly defined business goals.

This course aims to provide delegates with a robust set of skills to not only identify and avoid potential conflict, but to learn how to communicate in an effective manner during emotionally charged situations or conversations, so they maintain their safety, professionalism and control of the situation.

Understanding how other people tick and the basis of personality allows a Manager to take an individual to a higher level, reduce conflict, motivate and coach for performance more easily.